Contact Us

Online Banking Lockouts please email Olblockout@citizensnb.com

For Online Banking inquiries or questions, please email us at C4@citizensnb.com

To submit your resume or inquire about employment opportunities, please email us at careers@citizensnb.com

Media Contact:

Jason Smith, President and CEO
2711 E. Texas St., Bossier City, LA 71111
Phone: (318) 747-6000
Email: jsmith@citizensnb.com

Customer Service:

2711 E. Texas Street
Phone: (318) 741-3500
Fax: (318) 716-7509

Account Information:
(318) 746-5400

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Find Your Location

Bossier

Main Office

2711 E. Texas Street
P.O. Box 6266
Bossier City, LA 71111
Toll-Free: 1-888-861-0515
Phone: (318) 747-6000
Fax: (318) 741-8286

ITM on site

Lobby Hours:
9am – 4pm Mon. – Thurs.,
9am – 6pm Fri.

Drive-In Window:
7:30am – 6pm Mon. – Fri.

Contact:
Trudy S. Thomas
Vice President, Branch Executive
tthomas@citizensnb.com
Phone: (318) 213-1447
NMLS#: 716557

Benton Road Branch

2005 Benton Road
Bossier City, LA 71111
Phone: (318) 747-8888
Fax: (318) 741-8285

ITM on site

Drive Thru Only.

Drive-In Window:
7:30am – 6pm Mon. – Fri.

South Bossier Branch

1600 Jimmie Davis Hwy.
Bossier City, LA 71112
Phone: (318) 747-7626

ATM on site

Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 6pm Fri.

Drive-In Window:
7:30am – 6pm Mon. – Fri.

Contact:
Lisa Hyde
Senior Banking Officer, Branch Executive
lhyde@citizensnb.com
Phone: (318) 747-7626
NMLS#: 701782

 ATM Only – BPCC

6220 East Texas St.
Bossier City, LA 71111

Open:
School Hours

Shreveport
Mansfield Road Branch

9237 Mansfield Road
Shreveport, LA 71118
Phone: (318) 688-2265
Fax: (318) 687-4420

ATM on site

Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 6pm Fri.

Drive-In Window:
7:30am – 6pm Mon. – Fri.

Contact:
Larry Melancon
Senior Vice President, Branch Executive
lmelancon@citizensnb.com
NMLS#: 1144856

East 70th Street Branch

1545 E. 70th Street
Shreveport, LA 71105
Phone: (318) 797-7707
Fax: (318) 524-1982

ATM on site

Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 6pm Fri.

Drive-In Window:
7:30am – 6pm

Contact:
Crystal Ross 
Senior Banking Officer | Branch Executive
cross@citizensnb.com
NMLS#: 1958619

Downtown Branch

330 Marshall Street, Ste. 120
Beaird Tower
Shreveport, LA 71101
Phone: (318) 629-3921
Fax: (318) 629-3922

ATM on site

Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 5pm Fri.

Contact:
Melinda Schimberg
Vice President, Branch Executive
mschimberg@citizensnb.com
Phone: (318) 629-3921
NMLS#: 1132865

Downtown Branch

330 Marshall Street, Ste. 120
Beaird Tower
Shreveport, LA 71101
Phone: (318) 629-3921
Fax: (318) 629-3922

ATM on site

Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 5pm Fri.

Contact:
Melinda Schimberg
Vice President, Branch Executive
mschimberg@citizensnb.com
Phone: (318) 629-3921
NMLS#: 1132865

Southeast Shreveport

9220 Ellerbe Road
Shreveport, LA 71106

ATM on site

Desoto Parish
Desoto Parish Branch

94 Polk Street
Mansfield, LA 71052
Phone: (318) 872-0044
Fax: (318) 872-0074

ATM on site

Lobby Hours:
9am – 4pm Mon. – Thurs.,
9am – 5pm Fri.

Drive-In Window:
8:30am – 5pm Mon. – Thurs.,
8:30am – 6pm Fri.

Contact:
Christy Shoalmire
Vice President, Branch Executive
cshoalmire@citizensnb.com
Phone: (318) 872-0044
NMLS#: 716554

ATM Only – Sheriff’s Dept.

205 Franklin St.
Mansfield, LA 71052

Open:
24 Hours

Springhill
Springhill Office

18 Machen Drive
Springhill, LA 71075
Phone: (318) 539-5656
Fax: (318) 539-5747

ATM on site

Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 5pm Fri.

Drive-In Window:
8:30am – 5pm Mon. – Thurs.,
8:30am – 6pm Fri.,
9am – 1pm Sat.

Contact:
Courtney Hash
Branch Executive
chash@citizensnb.com
Phone: (318) 539-5656
NMLS#: 1417354

Minden
Minden – Homer Road

1176 Homer Road
Minden, LA 71055
Phone: (318) 382-0080
Fax: (318) 382-0012

ATM on site

Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 5pm Fri.

Drive-In Window:
8am – 6pm Mon. – Fri.

Alisha Meeker
Branch Executive
ameeker@citizensnb.com
NMLS#:1649795

Haughton
Haughton Branch

401 W. McKinley Ave
Haughton, LA 71037
Phone: (318) 949-0422
Fax: (318) 949-0423

ATM on site

Lobby Hours:
9am – 4pm Mon. – Thurs.,
9am – 6pm Fri.

Drive-In Window:
Mon-Thurs 7:30am -5:pm
Friday 7:30am-6:00pm

Contact:
Bri Ray
Sr. Officer, Branch Executive
bray@citizensnb.com
NMLS#: 457892

Haynesville
Haynesville

9865 Hwy 79
Haynesville, LA 71038
Phone: (318) 624-9898
Fax: (318) 624-9384

ATM on site

Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 5pm Fri.

Drive-In Window:
8:30am – 4pm Mon. – Thurs.,
8:30am – 5pm Fri.

Contact:
Sheila Mallard
Branch Executive, Banking Officer
smallard@citizensnb.com
NMLS#: 644073

Plain Dealing
Plain Dealing

102 N. Forest Road
Plain Dealing, LA 71064
Phone: (318) 326-5544
Fax: (318) 326-5510

ATM on site

Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 5pm Fri.

Drive-In Window:
9am – 5pm Mon. – Fri.

Contact:
Becky Wallace
Branch Executive
bwallace@citizensnb.com
Phone: (318) 326-5544
NMLS#: 644081

New Orleans
New Orleans

3908 Veterans Memorial Blvd Suite A
Metairie, LA 70002
Phone: (504) 324-0080

Contact:
Shannalyn LaCroix
Branch Executive, Sr. Banking Officer
slacroix@citizensnb.com
Phone: (504) 324-2814
NMLS# 807005

ITM ON SITE