Contact Us

For Online Banking inquiries or questions, please email us at onlinebanking@citizensnb.com

To submit your resume or inquire about employment opportunities, please email us at careers@citizensnb.com

Media Contact:

Jason Smith, President and CEO
2711 E. Texas St., Bossier City, LA 71111
Phone: (318) 747-6000
Email: jsmith@citizensnb.com

Customer Service:

2711 E. Texas Street
Phone: (318) 747-6000
Fax: (318) 741-8286

Account Information:
(318) 746-5400

WARNING: Please be aware that your e-mail message is not secure and should, therefore, not contain any sensitive information such as Social Security Numbers, Account Numbers, etc. If you need to send an email of a more personal nature, please log into your Online Bankinging account and access the Secure Messaging feature.

Our Locations

Bossier

 Main Office

2711 E. Texas Street
P.O. Box 6266
Bossier City, LA 71111
Toll-Free: 1-888-861-0515
Phone: (318) 747-6000
Fax: (318) 741-8286

ATM on site

Lobby Hours:
9am – 4pm Mon. – Thurs.,
9am – 6pm Fri.

Drive-In Window:
7:30am – 6pm

 Benton Road Branch

2005 Benton Road
Bossier City, LA 71111
Phone: (318) 747-8888
Fax: (318) 741-8285

ATM on site

Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 6pm Fri.

Drive-In Window:
7:30am – 6pm

Shreveport
Mansfield Road Branch

9237 Mansfield Road
Shreveport, LA 71118
Phone: (318) 688-2265
Fax: (318) 687-4420

ATM on site

Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 6pm Fri.

Drive-In Window:
7:30am – 6pm Mon. – Fri.

East 70th Street Branch

1545 E. 70th Street
Shreveport, LA 71105
Phone: (318) 797-7707
Fax: (318) 524-1982

ATM on site

Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 6pm Fri.

Drive-In Window:
7:30am – 6pm

Downtown Branch

330 Marshall Street, Ste. 120
Beaird Tower
Shreveport, LA 71101
Phone: (318) 629-3921
Fax: (318) 629-3922

ATM on site

Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 5pm Fri.

Southeast Shreveport

9220 Ellerbe Road
Shreveport, LA 71106
Phone: (318) 629-0010
Fax: (318) 629-0012

ATM on site

Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 6pm Fri.

Drive-In Window:
8:30am – 6:00pm Mon.-Fri.

Desoto Parish
Desoto Parish Branch

94 Polk Street
Mansfield, LA 71052
Phone: (318) 872-0044
Fax: (318) 872-0074

ATM on site

Lobby Hours:
9am – 4pm Mon. – Thurs.,
9am – 5pm Fri.

Drive-In Window:
8:30am – 5pm Mon. – Thurs.,
8:30am – 6pm Fri.

Springhill & Pine Plaza
Springhill Office

18 Machen Drive
Springhill, LA 71075
Phone: (318) 539-5656
Fax: (318) 539-5747

ATM on site

Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 5pm Fri.

Drive-In Window:
8:30am – 5pm Mon. – Thurs.,
8:30am – 6pm Fri.,
9am – 1pm Sat.

Pine Plaza

601 S. Arkansas Street
Springhill, LA 71075
Phone: (318) 539-5726

ATM ONLY

Minden
Minden – Homer Road

1176 Homer Road
Minden, LA 71055
Phone: (318) 382-0080
Fax: (318) 382-0012

ATM on site

Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 5pm Fri.

Drive-In Window:
9am – 6pm Mon. – Fri.

Haughton
Haughton Branch

401 W. McKinley Ave
Haughton, LA 71037
Phone: (318) 949-0422
Fax: (318) 949-0423

ATM on site

Lobby Hours:
9am – 4pm Mon. – Thurs.,
9am – 6pm Fri.

Drive-In Window:
7:30am – 6pm Mon. – Fri.

Haynesville
Haynesville

9865 Hwy 79
Haynesville, LA 71038
Phone: (318) 624-9898
Fax: (318) 624-9384

ATM on site

Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 5pm Fri.

Drive-In Window:
8:30am – 4pm Mon. – Thurs.,
8:30am – 5pm Fri.

Plain Dealing
Plain Dealing

102 N. Forest Road
Plain Dealing, LA 71064
Phone: (318) 326-5544
Fax: (318) 326-5510

ATM on site

Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 5pm Fri.

Drive-In Window:
9am – 5pm Mon. – Thurs.,
9am – 6pm Fri.