Contact Us
For Online Banking inquiries or questions, please email us at onlinebanking@citizensnb.com
To submit your resume or inquire about employment opportunities, please email us at careers@citizensnb.com
Media Contact:
Jason Smith, President and CEO
2711 E. Texas St., Bossier City, LA 71111
Phone: (318) 747-6000
Email: jsmith@citizensnb.com
Customer Service:
2711 E. Texas Street
Phone: (318) 747-6000
Fax: (318) 741-8286
Account Information:
(318) 746-5400
WARNING: Please be aware that your e-mail message is not secure and should, therefore, not contain any sensitive information such as Social Security Numbers, Account Numbers, etc. If you need to send an email of a more personal nature, please log into your Online Bankinging account and access the Secure Messaging feature.
Our Locations
 Main Office
2711 E. Texas Street
P.O. Box 6266
Bossier City, LA 71111
Toll-Free: 1-888-861-0515
Phone: (318) 747-6000
Fax: (318) 741-8286
ATM on site
Lobby Hours:
9am – 4pm Mon. – Thurs.,
9am – 6pm Fri.
Drive-In Window:
7:30am – 6pm
 Benton Road Branch
2005 Benton Road
Bossier City, LA 71111
Phone: (318) 747-8888
Fax: (318) 741-8285
ATM on site
Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 6pm Fri.
Drive-In Window:
7:30am – 6pm
Mansfield Road Branch
9237 Mansfield Road
Shreveport, LA 71118
Phone: (318) 688-2265
Fax: (318) 687-4420
ATM on site
Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 6pm Fri.
Drive-In Window:
7:30am – 6pm Mon. – Fri.
East 70th Street Branch
1545 E. 70th Street
Shreveport, LA 71105
Phone: (318) 797-7707
Fax: (318) 524-1982
ATM on site
Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 6pm Fri.
Drive-In Window:
7:30am – 6pm
Downtown Branch
330 Marshall Street, Ste. 120
Beaird Tower
Shreveport, LA 71101
Phone: (318) 629-3921
Fax: (318) 629-3922
ATM on site
Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 5pm Fri.
Southeast Shreveport
9220 Ellerbe Road
Shreveport, LA 71106
Phone: (318) 629-0010
Fax: (318) 629-0012
ATM on site
Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 6pm Fri.
Drive-In Window:
8:30am – 6:00pm Mon.-Fri.
Desoto Parish Branch
94 Polk Street
Mansfield, LA 71052
Phone: (318) 872-0044
Fax: (318) 872-0074
ATM on site
Lobby Hours:
9am – 4pm Mon. – Thurs.,
9am – 5pm Fri.
Drive-In Window:
8:30am – 5pm Mon. – Thurs.,
8:30am – 6pm Fri.
Springhill Office
18 Machen Drive
Springhill, LA 71075
Phone: (318) 539-5656
Fax: (318) 539-5747
ATM on site
Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 5pm Fri.
Drive-In Window:
8:30am – 5pm Mon. – Thurs.,
8:30am – 6pm Fri.,
9am – 1pm Sat.
Pine Plaza
601 S. Arkansas Street
Springhill, LA 71075
Phone: (318) 539-5726
ATMÂ ONLY
Minden – Homer Road
1176 Homer Road
Minden, LA 71055
Phone: (318) 382-0080
Fax: (318) 382-0012
ATM on site
Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 5pm Fri.
Drive-In Window:
9am – 6pm Mon. – Fri.
Haughton Branch
401 W. McKinley Ave
Haughton, LA 71037
Phone: (318) 949-0422
Fax: (318) 949-0423
ATM on site
Lobby Hours:
9am – 4pm Mon. – Thurs.,
9am – 6pm Fri.
Drive-In Window:
7:30am – 6pm Mon. – Fri.
Haynesville
9865 Hwy 79
Haynesville, LA 71038
Phone: (318) 624-9898
Fax: (318) 624-9384
ATM on site
Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 5pm Fri.
Drive-In Window:
8:30am – 4pm Mon. – Thurs.,
8:30am – 5pm Fri.
Plain Dealing
102 N. Forest Road
Plain Dealing, LA 71064
Phone: (318) 326-5544
Fax: (318) 326-5510
ATM on site
Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 5pm Fri.
Drive-In Window:
9am – 5pm Mon. – Thurs.,
9am – 6pm Fri.
