Contact Us
Online Banking Lockouts please email Olblockout@citizensnb.com
For Online Banking inquiries or questions, please email us at C4@citizensnb.com
We will contact you during regular business hours, Mon-Fri 8:00-6:00.
To submit your resume or inquire about employment opportunities, please email us at careers@citizensnb.com
Media Contact:
Jason Smith, President and CEO
2711 E. Texas St., Bossier City, LA 71111
Phone: (318) 747-6000
Email: jsmith@citizensnb.com
Customer Service:
2711 E. Texas Street
Phone: (318) 741-3500
Fax: (318) 716-7509
Account Information:
(318) 746-5400
WARNING: Please be aware that your e-mail message is not secure and should, therefore, not contain any sensitive information such as Social Security Numbers, Account Numbers, etc. If you need to send an email of a more personal nature, please log into your Online Bankinging account and access the Secure Messaging feature.
Find Your Location
- Bossier
- Shreveport
- Desoto Parish
- Springhill
- Minden
- Haughton
- Haynesville
- Plain Dealing
- New Orleans
- Mandeville
Main Office
2711 E. Texas Street
P.O. Box 6266
Bossier City, LA 71111
Toll-Free: 1-888-861-0515
Phone: (318) 747-6000
Fax: (318) 741-8286
ITM on-site
Lobby Hours:
9:00am – 4:00pm Mon. – Thurs.
9:00am – 5:00pm Fri.
Drive-In Window:
8:30am – 5:30pm Mon. – Thurs.
8:30am – 6:00pm Fri.
Contact:
Trudy S. Thomas
Vice President, Branch Executive
tthomas@citizensnb.com
Phone: (318) 213-1447
NMLS#: 716557
Benton Road Branch
2005 Benton Road
Bossier City, LA 71111
Phone: (318) 747-8888
Fax: (318) 741-8285
ITM on-site
Drive Thru Only.
Drive-In Window:
8:30am – 5:30pm Mon. – Thurs.
8:30am – 6:00pm Fri.
South Bossier Branch
1600 Jimmie Davis Hwy.
Bossier City, LA 71112
Phone: (318) 747-7626
ATM on-site
Lobby Hours:
9:00am – 4:00pm Mon. – Thurs.
9:00am – 5:00pm Fri.
Drive-In Window:
8:30am – 5:30pm Mon. – Thurs.
8:30am – 6:00pm Fri.
Contact:
Lisa Hyde
Senior Banking Officer, Branch Executive
lhyde@citizensnb.com
Phone: (318) 747-7626
NMLS#: 701782
ATM Only – BPCC
6220 East Texas St.
Bossier City, LA 71111
Open:
School Hours
Mansfield Road Branch
9237 Mansfield Road
Shreveport, LA 71118
Phone: (318) 688-2265
Fax: (318) 687-4420
ATM on-site
Lobby Hours:
9:00am – 4:00pm Mon. – Thurs.
9:00am – 5:00pm Fri.
Drive-In Window:
8:30am – 5:30pm Mon. – Thurs.
8:30am – 6:00pm Fri.
Contact:
Larry Melancon
Senior Vice President, Branch Executive
lmelancon@citizensnb.com
NMLS#: 1144856
East 70th Street Branch
1545 E. 70th Street
Shreveport, LA 71105
Phone: (318) 797-7707
Fax: (318) 524-1982
ATM on-site
Lobby Hours:
9:00am – 4:00pm Mon. – Thurs.
9:00am – 5:00pm Fri.
Drive-In Window:
8:30am – 5:30pm Mon. – Thurs.
8:30am – 6:00pm Fri.
Contact:
Crystal Ross
Senior Banking Officer | Branch Executive
cross@citizensnb.com
NMLS#: 1958619
Downtown Branch
330 Marshall Street, Ste. 120
Beaird Tower
Shreveport, LA 71101
Phone: (318) 629-3921
Fax: (318) 629-3922
ATM on-site
Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 5pm Fri.
Contact:
Melinda Schimberg
Vice President, Branch Executive
mschimberg@citizensnb.com
Phone: (318) 629-3921
NMLS#: 1132865
Downtown Branch
330 Marshall Street, Ste. 120
Beaird Tower
Shreveport, LA 71101
Phone: (318) 629-3921
Fax: (318) 629-3922
ATM on site
Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 5pm Fri.
Contact:
Melinda Schimberg
Vice President, Branch Executive
mschimberg@citizensnb.com
Phone: (318) 629-3921
NMLS#: 1132865
Southeast Shreveport
9220 Ellerbe Road
Shreveport, LA 71106
ATM on site
Desoto Parish Branch
94 Polk Street
Mansfield, LA 71052
Phone: (318) 872-0044
Fax: (318) 872-0074
ATM on-site
Lobby Hours:
9am – 4pm Mon. – Thurs.,
9am – 5pm Fri.
Drive-In Window:
8:30am – 5pm Mon. – Thurs.,
8:30am – 6pm Fri.
Contact:
Christy Shoalmire
Vice President, Branch Executive
cshoalmire@citizensnb.com
Phone: (318) 872-0044
NMLS#: 716554
ATM Only – Sheriff’s Dept.
205 Franklin St.
Mansfield, LA 71052
Open:
24 Hours
Springhill Office
18 Machen Drive
Springhill, LA 71075
Phone: (318) 539-5656
Fax: (318) 539-5747
ATM on-site
Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 5pm Fri.
Drive-In Window:
8:30am – 5pm Mon. – Thurs.,
8:30am – 6pm Fri.,
9am – 1pm Sat.
Contact:
Courtney Hash
Branch Executive
chash@citizensnb.com
Phone: (318) 539-5656
NMLS#: 1417354
Minden – Homer Road
1176 Homer Road
Minden, LA 71055
Phone: (318) 382-0080
Fax: (318) 382-0012
ATM on-site
Lobby Hours:
9:00am – 4:00pm Mon. – Thurs.
9:00am – 5:00pm Fri.
Drive-In Window:
8:30am – 5:30pm Mon. – Thurs.
8:30am – 6:00pm Fri.
Alisha Meeker
Branch Executive
ameeker@citizensnb.com
NMLS#:1649795
Haughton Branch
401 W. McKinley Ave
Haughton, LA 71037
Phone: (318) 949-0422
Fax: (318) 949-0423
ATM on-site
Lobby Hours:
9:00am – 4:00pm Mon. – Thurs.
9:00am – 5:00pm Fri.
Drive-In Window:
8:30am – 5:00pm Mon. – Thurs.
8:30am – 6:00pm Fri.
Contact:
Bri Ray
Sr. Officer, Branch Executive
bray@citizensnb.com
NMLS#: 457892
Haynesville
9865 Hwy 79
Haynesville, LA 71038
ATM on-site
Plain Dealing
102 N. Forest Road
Plain Dealing, LA 71064
Phone: (318) 326-5544
Fax: (318) 326-5510
ATM on-site
Lobby Hours:
9am – 4pm Mon. – Thurs.
9am – 5pm Fri.
Drive-In Window:
9am – 5pm Mon. – Fri.
Contact:
Becky Wallace
Branch Executive
bwallace@citizensnb.com
Phone: (318) 326-5544
NMLS#: 644081
New Orleans
3908 Veterans Memorial Blvd Suite A
Metairie, LA 70002
Phone: (504) 324-0080
Contact:
Shannalyn LaCroix
Branch Executive, Sr. Banking Officer
slacroix@citizensnb.com
Phone: (504) 324-2814
NMLS# 807005
ITM on-site
Mandeville
4040 W Florida St., Suite 101,
Mandeville, LA 70448
Phone: (985) 629-5050
Contact:
Joey Donaldson
Senior Vice President | Business Banker
ITM on-site
Lobby Hours:
9am – 4pm Mon. – Fri.
